Melissa with coaching clients Cliff Spencer and Brent Mitchell, co-owners of Big Red Dog Security Consultants
"If you are going to achieve excellence in big things, you develop the habit in little matters. Excellence is not an exception, it is a prevailing attitude."
- Colin Powell
Problems We Solve:
Melissa will immerse in your organization and diagnosis problems that silently limit your potential. It’s time to contact Melissa if:
Your organization is resistant to change.
You can’t tell if there’s a people problem or process problem.
Something is off in your culture.
What is Executive Lift?
Executive Lift specializes in operations and leadership consulting for small-to-midsize companies. Founded by Melissa Hess, a manufacturing and operations leader with 25 years of experience, Executive Lift unlocks opportunities for efficiency, transformation, and growth by driving excellence in three areas:
Operations. Set up your organization for continuous improvement with dialed-in performance metrics. Unlock capacity and reduce working capital by creating efficiency and minimizing waste. Get to the root cause of barriers that prevent people from doing their jobs well. Learn tools and techniques to solve these problems for good.
Leadership & Communication. Coach leaders one-on-one to identify and leverage strengths and accelerate performance. Create an environment where people put forward ideas, ask good questions, listen to each other, give constructive feedback, and take meaningful action. Get your vision off paper and onto the shop floor.
Team Training & Workshops. Develop shared practices, language, and strategies that motivate your people and enable collaboration and high performance. Rebuild communication, relationships, and culture to achieve business goals and get your whole team pulling in the same direction.
Process Expert * Leadership Coach * Six Sigma Black Belt
A manufacturing and operations leader with 25 years of experience, Melissa has done it all. From steel to automation to pharmaceuticals, she has served on the shop floor, at headquarters, and in the boardroom. Her specialty is diagnosing the subtle, unspoken problems that paralyze businesses and limit efficiency, profitability, and growth.
No stranger to a hard hat, Melissa has worked in the dirtiest, hottest, and loudest work environments. She understands the priorities of hourly workers, managers, and C-suite leaders equally well. By looking at situations from each perspective, she asks the right questions and gets to the root of dysfunctions that insiders overlook.
Having been an operations P&L leader for companies facing disruption, Melissa is no stranger to the pressures facing executives today. If you want a fancy PowerPoint presentation about your company’s problems, hire a management consultancy. If you want to fix the problems, hire Hess.
What We Specialize In
Melissa has saved us time and money, and most importantly, improved morale!"
- Christine Schaefer Assistant VP HR
University of the Arts
Melissa identified the symptoms of burnout and taught me effective ways to mitigate some of my apprehensions. Her insights have made my work more relaxed and my attitude more positive.
- Joel Krott
First Presbyterian Church
A business is strongest when its people work together as a team, and Melissa is the ultimate coach.